What is the āFranceConnectā button used for on websites? The button appears on over 1,000 French websites
āClothes cabinsā, checks on older people: La Poste is diversifying The service wants to remain a key national institution so is changing how users young and old can use it
Online British food shop not sending goods but is still taking orders Shoppers have reported not receiving items they have paid for from British Online Supermarket
practical Tips and advice as mandatory French property form deadline looms You have until July 31 to submit the declaration
How will Franceās online safety bill protect you from scammers? Changes could even see Twitter blocked over its approach to pornography rules, says minister
France property declaration: How can I find login information? We look at how you can use your numƩro fiscal to create your account for the first time, or what to do if you have lost this information or your password.
Why ordering books online in France will become more expensive It is a move to encourage readers to buy at bookshops on French high streets
Too hard, no internet: 33% of adults in France do no online admin A new study shows that it is mainly older people, those without higher education and the unemployed who struggle most with online procedures
What can I do if item bought online is not delivered? I bought a dress on a website I believe is based in Avignon ā but it did not come and they did not respond to emails. What can I do? FF
Who can be my countersignatory for my passport application? Whether a countersignatory is required for your British passport application depends on a couple of factors
France lockdown: Can I collect an item bought on Leboncoin? Leboncoin is a website that allows you to buy and sell items online
What help is available for victims of online bullying in France? For serious cases of bullying, the police or gendarmerie can be contacted and there is a specific website for reporting harassment that is sexist or related to sexuality
āFrance should stop rush to put essential public services onlineā 212 services deemed āessential for daily life in Franceā are available online, but some say that data leaks, poor quality websites, and lack of human contact are a concern
Volunteers join online fight against fake vaccine news in France 'Vaccination is passed on by kissing,' 'they inject you with graphite' and other ideas debunked by the growing number of āanti anti-vaccineā social media groups
Explained: France's controversial anti-terrorism law The proposed law notably allows reinforced surveillance of internet use using algorithms as attacks are now often carried out by isolated individuals not known to the intelligence services
French nuns smash online āDivineā wine-sale target with time to spare Pre-orders of the rosĆ© are well on their way to doubling the pre-sale target of 9,000 bottles
Airbnb, Vinted: Do online earnings need to be declared for French tax? It depends on the nature and amount of the income - and the tax office will be directly informed of larger sums. We explain more
French income declarations open online today No major changes are expected for your declarations of 2020 income this April to June
How to change your address in France An online French government form informs multiple bodies at once - social security offices, EDF and Engie, the tax office and more - of your change of address
What are the French income tax declaration dates for 2021? This yearās deadlines for declaring 2020 income show a return to a more traditional pattern after changes last year linked to the Covid lockdown
How can I sign a French power of attorney from UK? John Kitching, a director of French Law Consultancy Limited, answers a reader query on how to remotely sign a French power of attorney
QAnonās new Europe arm takes aim at Macron vote Official inquiry launched into the level of disruption that conspiracist movements could bring in France but some political commentators say they pose 'no threat'
France Covid-19: Online vaccine reservations open this week From Thursday January 14, those aged 75 and over will be able to book appointments for Covid vaccinations online and by telephone
French shop owners - what price decent online service? Samantha David argues that if small shop owners made just a tiny fraction of the online customer service effort of a certain global internet market place, they would have happier clients - and make much more money
Shops: France considering Sunday opening in December The government is said to be 'favourable' to the idea put forward by unions - as La Poste warns against parcel delivery scams
Influential French figures unite against Amazon A group of 120 NGOs, unions, MPs and influential French figures say the online retailer must be stopped ābefore itās too lateā
France: La Poste hires 9,000 new staff in Christmas run-up La Poste is set to hire double the number of temporary staff to cope with up to "four million parcels per day" before Christmas and extra delivery services but unions say this is not enough
Shops call for cancellation of Black Friday in France Unions claim online retailers will profit unfairly from the November sales while independent shops are forced to close during confinement
French state to pay delivery fees for bookshops in lockdown Supermarket chains are also stepping in to help small shops transition to digital sales, as resistance to Amazon and other large online retailers grows
Victims of fraud in France less likely to be reimbursed An inquiry found victims were now at least 4% less likely to be reimbursed, despite the legal rules for consumer fraud improving this year
Mystery seeds from China sent to people in France Individuals in France have received mystery seed packets from China that they did not order. French authorities have advised people not to plant the seeds.
Traditional French banks under pressure as customers switch An increasing number of people in France are changing banks - including many to new "digital banks" - with the quality of customer service and high fees cited as major factors in the decision to switch.
France: Adverts to be more environmentally positive? Advertisers need to re-imagine their sector as a force for environmental change, according to a proposed new law in France, with suggested measures giving local politicians more power to control advertising, and a ban on the promotion of ātoxicā products.
Online shopping in France on rise before coronavirus Lockdown boosted internet shopping, but figures show it was growing in popularity before coronavirus pandemic
Robots to boost Monoprix home deliveries Monoprix has created a robotised e-commerce warehouse in partnership with the British company Ocado with the aim of boosting grocery home deliveries.
āPay now, use laterā sites help ailing French bistros If you are missing your favourite cafĆ©, bistro, bar or restaurant, you may now be able to support them from confinement, with several online platforms allowing you to pay now for orders you will consume later.
Amazon France must stop all ānon-essentialā deliveries Amazon France is no longer allowed to deliver any ānon-essentialā items during the Covid-19 crisis, as a French court condemns it for continuing to trade as normal, and for not doing enough to protect its workers.
La Poste parcel delivery criticised in new report French postal service La Poste has come under intense criticism for its parcel delivery service this week, as a new report investigates a rising number of social media complaints.
France warned over Christmas present delivery scams Online Christmas shoppers in France are being warned against a new scam that asks recipients to pay fake customs fees on their parcels ābefore they can be deliveredā.
Michelin Guide partners with review giant TripAdvisor Restaurants featured in the Michelin Guide will now have their ratings and accolades displayed on the hospitality review platform TripAdvisor, and will be bookable through reservation arm, TheFork (LaFourchette).
Set up online fundraiser for a good cause in France Is there a way of setting up an online page to benefit a French charity? I want to raise money for a cancer centre but you cannot use JustGiving in France. J.C.
Credit card cashback schemes growing in France Several major French banks are now giving money back to customers who use their credit card to buy products at partner shops, a practice that is growing in the country.
Paris mayor proposes laws to control Amazon deliveries The mayor of Paris has proposed new laws and taxes that would control the number of deliveries made by online shopping giant Amazon, which have been judged āa source of congestion and pollutionā.
France warned over āā¬50 Auchan voucherā online scam The French public has been warned to be alert to a social media scam appearing to offer ā¬50 āmoney offā or āreductionā vouchers for major supermarket group Auchan.
Vendor responsible for mail-order delivery in France I have had several bad experiences of mail-order goods delivered damaged. I believe the items left the vendor in perfect order but in transit, or possibly at the depot waiting for delivery, they have been dragged across the floor and soiled by black tyres and other dirt. I do not like blaming the vendor of the product but how can logistics companies be called to account? M.M.
French study: Diagnosing yourself online often āwrongā People who ādiagnose themselvesā through online research before going to the doctor in France are wrong about their condition 91% of the time, a new study has shown.
Warning after fake French tax website shut down Fraudulent website looked just like the real thing, officials said
French bookshops link to fight Amazon A group of bookshops have joined together with a website to give an alternative to Amazon and offer buyers a local seller.
French banking authority warns on fake bank websites Fake online banking sites are becoming more common, a French authority has said, with the public warned to be alert to scams and fake URLs.
Beware buying medicine online Patients are risking their health by ordering medicines from foreign-based websites, experts have warned.
French SMS scam targets online shoppers Phishing scam tells people who have just purchased something online that they need to pay VAT to avoid customs charges
French court imposes record fine on Amazon Several clauses in Internet giant's contracts with third-party vendors ruled to be unfair.
Brigitte Macron thanks Brazilians for online support Brigitte Macron, wife of President Emmanuel Macron, has said thank you to the Brazilian people as apologies trended online, in response to a rude comment by Brazilian President Jair Bolsonaro.
France warned over fine payment website scam French police have issued advice and warnings after reports of scam emails asking victims to āpay a fineā through a "government" website that is actually fraudulent.
French law cracks down on online hatred Websites must remove within 24 hours any posted content which is āobviously illegalā for being hateful and discriminatory, says a law voted through by MPs and hailed as a world first.
āResaleā event tickets online are risky, France warned It is a risk to buy event tickets from āsecond-handā dealers online, either on auction or resale websites, or through platforms appearing to resell tickets at high prices, a European consumer union has warned.
Ardern and Macron lead fight against online extremism Leaders of New Zealand and France launch 'Christchurch Call' in Paris
French runner posts cheeky GPS drawing in online game A runner in Rennes has delighted internet users by posting an image of the route of his 22.8km run - captured on a map by his GPS app - which he deliberately made in the shape of a cheeky weasel.
Web game with ā¬1.5m French property prize is legal Lawyers acting for the property's owners tell Connexion the ā¬13-to-enter web-based competition to win a large property in southwest France is above board
French couple sell ā¬1.5m property via ā¬13 lottery game A ā¬1.5 million, 450m2 gĆ®te property with a pool is being sold in PĆ©rigord (Dordogne, Nouvelle-Aquitaine) via an online lottery game that costs just ā¬13 to enter, and which is still open to entries.
BNP online banking services down 'Internal IT incident' leaves tens of thousands of French customers of BNP Paribas, Hello Bank and Cetelem unable to access online services
French firm Decathlon pulls running hijab after uproar French sports giant Decathlon has removed its ārunning hijabā from shelves in France after receiving hundreds of complaints, comments, and racist messages on the issue.
France warned to be alert to Chronopost email scam Residents in France are being warned to watch out for a new scam involving fake emails that appear to come from La Poste parcel delivery service Chronopost.
Go online for free banking Reading the recent news of a freeze on French bank charges and subsequent readersā comments, Iād like to add that I have recently changed my French bank from CrĆ©dit Agricole to Orange Bank online (arranged at my local Orange phone shop).
Amazon France accused of destroying 3m unsold items Online giant Amazon has been accused of destroying up to three million unsold-but-new items from its warehouses in France in the past year alone.
Can British retirees open a DMP online? Q&A: I thought I would apply to get a code for my husband to open a Dossier MĆ©dical PartagĆ© ā the new online medical records service ā but the website says that it is only for people who are insured by certain French health insurance regimes, and I am not sure we are covered by any of them. We live in France and are enrolled with the Cpam with our S1 forms. K.P.
Cashback sites on the rise in France Cashback websites which give you money when you make a purchase from a partner internet site are on the rise in France.
France leads call for a better and safer internet France was one of the first countries to sign up to World Wide Web inventor Tim Berners-Leeās Contract for the Web pledge to protect online freedoms and rights.
French mayors call for ā¬1 tax on online shop delivery Mayors across France have called for a ā¬1 tax on each parcel delivered to peopleās doorsteps, with the money raised going to support local shops that are suffering due to the rise in online shopping.
Pet owners in France warned over missing pet scam Pet owners in France are being warned of a scam involving a popular online network for finding lost animals.
