Explainer: how shop refunds and returns work in France The seller is responsible for the goods for up to two years after the purchase
RATP installs 鈥榝irst ever鈥� customer service robot Information about your next metro, tram or bus journey could soon be coming from a robot, after the RATP transport agency installed 鈥淧epper鈥� in the Gare de Lyon, Paris.
New way to look at customer care No one likes calling customer service helplines; it can be long, difficult and, even if the person speaks perfectly, often hard to understand and be sure of what is being said. Now, imagine all that if you are deaf or hard-of-hearing...
