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Reader Question: My car recently failed its côntrole technique test, despite it driving fine. I do not think it is fair I need to pay for expensive repairs it does not need. What can I do? 

Note that there are several possible results for a contrôle technique (CT) roadworthiness test) and depending on the grade you received different actions need to be taken.

Alongside receiving a passing grade, vehicles can be given one of three other results: 

• Minor fault, where owners are recommended to fix issues but it is not mandatory 

• Major fault, where owners have two months to have issues fixed then arrange a contre-visite check for the vehicle to be passed as roadworthy

• Critical fault, where the car must be immediately repaired. Drivers are able to drive the vehicle until midnight, meaning in practice they must take it immediately to a garage for repairs. Once fixed, it must then be taken for another CT (without being driven for any other purpose)

If you received a minor fault, there is nothing you need to do, as repairs are optional.

For other grades, it is always possible to ask mechanics for further details to obtain a better explanation, you could also speak to the dealership that sold you the car, or your usual garage.

In some cases, particularly for newer cars, mechanics may be unfamiliar with certain elements of the vehicle, and pass on a ‘fail’ by error. 

If the test centre admits to an error, you can ask for a new test at the same centre free of charge.

Only the most recent of all tests is considered, meaning if on the new test your vehicle passes, this is the one taken into account by authorities.

Note that all CT centres will have a complaints register (registre des réclamations) where you can highlight issues in writing, and if you use the system you should in theory receive a written response explaining the centre’s reasoning. 

Note that if the centre is uncooperative, it may be advisable to restate your case in a letter or email so as to maintain a written record in case of seeking mediation. 

Take vehicle for another test

If the test centre does not offer you another free test the quickest option is to take the car to another centre for a new inspection. 

If your vehicle receives a passing grade on the new CT, you can take this back to the original centre and ask for a refund, citing the new test as proof. 

Alternatively, all test centres work with a mediator, allowing clients to make a free complaint surrounding any issues. In most cases, this mediator is the . 

Complaints through the mediator must be made within one year of an incident taking place, and you must have written evidence of the centre’s refusal to refund you. 

If you receive an unsatisfactory response from the mediator, you can take the issue to court.