麻豆传媒映画

A week later they sent an email: 鈥淵our passport application has been approved.鈥� Then another: 鈥淵our new passport is on its way鈥� 鈥� just a week after that.

But it was at this point DHL took over. I went on to DHL鈥檚 site to find out about delivery, and was referred to their tracking service. It advised me to choose a delivery point, but the nearest 鈥�point relais鈥� was a 160-km round trip.

I phoned them and was told that there was a relais point in my home town. Relieved, I called later in the day for an update and was told by another person that there is no relais point after all and I had either to go to Tr茅lissac or wait at home for delivery between 9am and 6pm the following day!

I stayed in all day, which meant I had to cancel an appointment. At the end of the day, I called DHL several times, only to get an answer machine鈥檚 鈥渢ry again later鈥�.

The next morning, the tracking report said: 鈥淭he estimated delivery date is ... unavailable.鈥�

I called DHL again and was told that there IS a point relais in my home town. It was delivered there at that afternoon.

Bravo to the British Passport Office, thumbs down to DHL.

Clin BOND, Dordogne