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Following a 20-day nightmare there was still no resolution. The electricity supply from the new meter keeps cutting supply to the house. We are going round in circles, with everyone blaming one another.

Marilyn & Keith MILES, Nîmes
Editor’s note: Linky says this fault could be caused by excess power. To check if this is so, press the ‘+’ key and scroll until you see a display that reads either ‘puissance dépassée’ or gives a number followed by the words ‘puissance souscrite’.

You have to contact your
supplier to make any changes